Saheli AI is a Hindi voice agent live on a Government of Rajasthan (Women & Child Development) portal. It answers citizens' questions in natural Hindi, around the clock — no waiting for a human on the other end.
Citizens shouldn't have to wait for office hours, or a free line, to get a clear answer from their government.
The desk is open whenever a citizen needs it — late nights, weekends, holidays — not only when staff are at their desks.
No hold music, no callback. Saheli picks up and speaks with the citizen in natural Hindi, right away.
A single, trusted place to ask — on the department's own portal — that points citizens to the right service.
Saheli AI greets citizens on the department's portal and answers their questions in natural Hindi, then points them to the right service — around the clock, on a live Government of Rajasthan portal.
A citizen just speaks — Saheli handles the rest in their own language.
A citizen opens the state portal and speaks their question out loud.
Saheli answers in natural Hindi, in a normal back-and-forth conversation.
It guides the citizen to the right service for what they need.
A voice desk like this extends what a team can serve — without asking citizens to wait.
Answers come in natural Hindi, around the clock — not only during office hours.
The common, repeated questions are handled by the agent, freeing staff for the rest.
A template any department or state can reuse to put a voice desk on its own portal.
If your department wants a voice desk that answers citizens in their own language, around the clock, it starts with a conversation about the outcome you need.